Hi there, this is the Riamo team.
Thank you as always for using Riamo.
Since the October 9 update, some users have been unable to move past the “Mission Complete” screen that appears when opening the app.
We are truly sorry for the inconvenience and concern this has caused.
🔍 What happened
Normally, when you complete a mission, a notification screen appears, and you earn Riamo Points by tapping the “Claim” button.
However, we found cases where, if you had completed many missions at once, the items didn’t fit on the screen, and the “Claim” button was either hidden or couldn’t be tapped. As a result, the notification screen couldn’t be closed, and the app couldn’t be used.
🛠 What we’re doing now
As an emergency measure, we’ve stopped showing the mission completion screen to users who have completed more than a certain number of missions when they open the app.
Even if the notification screen didn’t appear and you couldn’t tap the “Claim” button, your Riamo Points for completing missions have been properly added. Please don’t worry.
If you still can’t get past the screen, please close the app completely and then open it again. If that doesn’t solve the problem, we’re sorry for the trouble, but please contact us through “Contact Us” in the app. If you can’t get to the contact form, we’re sorry to ask, but we’d appreciate it if your partner could contact us instead.
Contacting us through the contact form allows us to check the status of your pair’s data.
📱 About the fixed version
As of October 16, 2026, an updated version with a full fix is going through the store release process. We’ll deliver it as soon as the process is complete.
Android Update on Google Play
We sincerely apologize for the great inconvenience this has caused.
We will work to prevent this from happening again and to make Riamo an app you can both use with peace of mind. Thank you for your continued support of Riamo.
The Riamo Team