These Terms of Use (hereinafter referred to as “these Terms”) set forth the matters that registered users must comply with when using “Riamo” and any accompanying services provided by Suki Dayo Co., Ltd. (hereinafter referred to as “the Company”), as well as the rights and obligations between the Company and registered users. Anyone using these services as a registered user must read these Terms in their entirety before agreeing to them.

Article 1: Applicability

1. These Terms aim to define the rights and obligations between the Company and Registered Users (as defined in Article 2) regarding the use of the Service (as defined in Article 2). They apply to all relationships between Registered Users and the Company concerning the use of the Service.
2. Rules, regulations, and other provisions concerning the Service that the Company may post from time to time on its website (as defined in Article 2) shall constitute a part of these Terms.

Article 2 Definitions

The following terms used in these Terms shall have the meanings set forth below.

1. “External SNS Service” means a social networking service provided by Google, Apple, or other operators, as specified by the Company, which possesses functions such as user authentication, disclosure of friend relationships, and publication of content within the relevant external social network, and which is used for the implementation of the Service.
2. “External SNS Provider” means the service provider of the External SNS Service.
3. “External SNS Terms of Use” means the terms governing the rights and obligations between the Registered User and the External SNS Provider.
4. “Intellectual Property Rights” means copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including the right to acquire such rights or to apply for registration or other formalities concerning such rights).
5. “Our Website” means the website operated by us with the domain “https://sukidayo.co.jp/” (including any website with a changed domain or content for any reason, and including any redirect destination).
6. “Registration Applicant” means the “Registration Applicant” defined in Article 3.
7. “Registration Information” means the “Registration Information” defined in Article 3.
8. “Registered User” means an individual or corporation registered as a user of the Service pursuant to Article 3.
9. “Service” means the communication support service “Riamo” provided by the Company (including any service with a changed name or content, regardless of the reason for such change) and any ancillary services.
10. “Service Agreement” means the agreement for the use of the Service established between the Company and the Registered User pursuant to Article 3, Paragraph 4, in accordance with the provisions of these Terms.

Article 3 Registration

1. A person wishing to use the Service (hereinafter referred to as the “Registration Applicant”) may apply to the Company for registration to use the Service by agreeing to comply with these Terms and providing the Company with certain information specified by the Company (hereinafter referred to as “Registration Information”) in the manner specified by the Company.
2. Registration applications must be made by the individual who will use the Service themselves; registration applications by agents are generally not permitted. Furthermore, when applying for registration, the Registration Applicant must provide the Company with true, accurate, and up-to-date information.
3. The Company may refuse registration if an applicant who has applied for registration pursuant to Paragraph 1 falls under any of the following items, and the Company shall have no obligation to disclose the reason for such refusal.
   1. If the Company determines that there is a risk of violating these Terms and Conditions
   2. If any part or all of the registration information provided to the Company is false, erroneous, or incomplete
   3. If the applicant has had their registration for use of this Service revoked in the past
   4. If the applicant is a minor, a person under legal guardianship, a person under curatorship, or a person under assistance, and has not obtained the consent of a legal representative, guardian, curator, or assistant
   5. If the Company determines that the user is an anti-social force (meaning organized crime groups, members of such groups, right-wing groups, anti-social forces, or other similar entities; the same applies hereinafter), or is cooperating with or involved in the maintenance, operation, or management of anti-social forces through funding or other means, or is otherwise engaging in any interaction or involvement with anti-social forces
   6. If the Company determines that using this service poses a risk to physical or mental health
   7. Other cases where the Company deems registration inappropriate
4. The Company shall determine the eligibility of registration applicants based on the preceding paragraph and other Company criteria. If the Company approves registration, it shall notify the applicant accordingly. Upon such notification, the applicant’s registration as a Registered User is complete, and a contract for the use of the Service in accordance with these Terms (hereinafter referred to as the “Service Agreement”) is established between the Registered User and the Company.
5. Registered Users shall promptly notify the Company of any changes to their registration information using the method specified by the Company and submit any materials requested by the Company.

Article 4: Service Registration

Users may use the Service in accordance with these Terms and the methods specified by the Company during the effective period of the User Agreement.

Article 5 Fees and Payment Methods

1. Use of the Service shall be free of charge in principle. However, when using paid services separately specified by the Company (including subscription-based plans; hereinafter referred to as “Paid Services”), the Registered User shall pay the usage fees specified by the Company to the Company.
2. Details regarding Paid Services, including their content, usage fees, calculation methods, payment timing, and payment methods, shall be displayed within the Service or on the Company’s website.
3. Payment for Paid Service fees shall be made through payment systems provided by Apple Inc., Google LLC, or other payment service providers. Registered Users shall comply with the terms and conditions established by such payment service providers. The Company shall bear no responsibility whatsoever for any disputes arising between Registered Users and such payment service providers.
4. Paid Services shall automatically renew for each period separately specified by the Company (hereinafter referred to as the “Validity Period”). Unless the Registered User completes the cancellation procedure by the prescribed method at least 24 hours prior to the Validity Period expiration date (or within any period separately specified by the payment service provider), the Paid Service shall automatically renew under the same terms and conditions, and the next usage fee shall become payable.
5. Even if a Registered User cancels during the Validity Period, they may continue using the Paid Service until the Validity Period expires.
6. Even if a registered user cancels, suspends use, or has their registration revoked for personal reasons regarding the paid service, any usage fees already paid shall not be refunded for any reason whatsoever, and no prorated refunds shall be provided. However, if a refund is required by the payment service provider’s terms and conditions, such terms shall prevail.
7. We may offer registered users a free trial period for paid services. In such cases, unless the registered user cancels before the free trial period ends, the service will automatically transition to a paid service, and usage fees will apply.
8. The Company may change the content of paid services or the usage fees for reasonable cause. In such cases, the Company shall provide advance notice within the Service or on the Company’s website. Continued use of the paid service by the registered user after the change, or failure to complete cancellation procedures after the notice, shall be deemed as the registered user’s consent to the change.
9. If a registered user delays payment of usage fees, the user shall pay the Company a late payment penalty at an annual rate of 14.6%.
10. If a minor registered user purchases a paid service, it shall be deemed that prior consent from their legal representative (such as a parent or guardian) was obtained for that purchase. Furthermore, if a user provides false information to falsely claim adulthood when requested to verify age (e.g., by entering a date of birth) within the Service, that purchase cannot be canceled.
11. If a registered user wishes to change to a different paid plan (upgrade or downgrade) during the validity period, the timing of application and any fee adjustments shall be governed by the payment system rules established by Apple Inc. or Google LLC.
12. The scope of features provided by paid services will be individually displayed on the purchase screen. Registered users acknowledge in advance that specific features may not be included in certain plans.

Article 6 Management of Passwords and User IDs

1. Registered users shall manage and store their passwords and user IDs at their own risk and shall not allow third parties to use them, nor shall they lend, transfer, change the name, sell, or otherwise dispose of them.
2. The registered user shall bear responsibility for any damages resulting from insufficient management of the password or user ID, errors in use, or use by third parties, and the Company shall bear no responsibility whatsoever.
3. If a Registered User discovers that their password or User ID has been stolen or is being used by a third party, they shall immediately notify the Company and follow the Company’s instructions.

Article 7 Prohibited Acts

1. Registered Users shall not engage in any of the following acts when using the Service:
   1. Acts infringing upon the intellectual property rights, portrait rights, privacy rights, reputation, or other rights or interests of the Company, other registered users, external SNS operators, or other third parties (including acts directly or indirectly causing such infringement).
   2. Acts related to criminal activities or acts contrary to public order and morals.
   3. Acts of transmitting obscene information or information harmful to minors
   4. Acts that violate laws and regulations or the internal rules of industry associations to which the Company or registered users belong
   5. Acts of transmitting information containing computer viruses or other harmful computer programs
   6. Acts that falsify information available for use in connection with this Service
   7. Acts of transmitting data exceeding a certain data capacity specified by the Company through this Service
   8. Acts that may interfere with the Company’s operation of the Service
   9. Conducting services identical or similar to this Service
   10. Acts that directly or indirectly cause or facilitate the acts listed in the preceding items
   11. Any other acts deemed inappropriate by the Company
2. If the Company determines that information transmitted by a registered user through the Service falls under any of the items in the preceding paragraph or risks falling under any such item, the Company may delete all or part of such information without prior notice to the registered user. The Company shall bear no responsibility whatsoever for any damages incurred by a registered user as a result of measures taken by the Company based on this paragraph.

Article 8: Suspension of the Service

1. The Company may suspend or interrupt all or part of the Service without prior notice to registered users in any of the following cases:
   1. When performing regular or emergency inspection or maintenance work on the computer systems related to the Service or other systems necessary for operating the Service
   2. When computers, communication lines, or other equipment cease operation due to an accident
   3. When the operation of the Service becomes impossible due to force majeure such as fire, power outage, or natural disaster
   4. When external SNS services experience problems, service interruptions or suspensions, termination of integration with this Service, specification changes, etc.
   5. When the Company otherwise deems suspension or interruption necessary
2. The Company may terminate the provision of this Service at its discretion. In such cases, the Company shall notify Registered Users in advance.
3. The Company shall not be liable for any damages incurred by registered users as a result of measures taken by the Company based on this Article.

Article 9 Equipment and Other Responsibilities

1. Registered Users shall prepare and maintain, at their own expense and responsibility, the computers, software, other equipment, communication lines, and other communication environments necessary to receive the Service.
2. Registered Users shall implement security measures, such as preventing computer virus infections, unauthorized access, and information leaks, at their own expense and responsibility, according to their own usage environment for the Service.
3. Even if the Company stores messages or other information sent or received by registered users for a certain period for operational purposes, the Company shall have no obligation to store such information and may delete it at any time. The Company shall not be liable for any damages incurred by registered users as a result of such deletion.
4. When installing software, etc., onto the registered user’s computer or other device via download from the Company’s website or other means, either upon commencing use of the Service or during its use, the registered user shall exercise sufficient care to prevent the loss or alteration of information held by the registered user, or the malfunction or damage of equipment. The Company shall bear no responsibility whatsoever for any such damage incurred by the registered user.

Article 10 Ownership of Rights

1. All ownership rights and intellectual property rights pertaining to the Company’s website and the Service belong to the Company or its licensors. The license to use the Service granted based on registration under these Terms does not constitute a license to use the intellectual property rights of the Company or its licensors related to the Company’s website or the Service. Registered Users shall not engage in any acts that may infringe upon the intellectual property rights of the Company or its licensors for any reason (including, but not limited to, disassembly, decompilation, or reverse engineering).
2. Regarding text, images, videos, or other data (hereinafter referred to as “Posted Data”) that Registered Users post or otherwise transmit on our website or the Service, Registered Users grant us the right to use such Posted Data free of charge (including the rights to reproduce, store, and modify it) to the extent necessary for the provision, operation, maintenance, improvement, quality enhancement, fraud prevention, analysis, and performance of related tasks associated with the Service. When the Company uses Posting Data for advertising or public relations activities, it shall do so after processing the data in a manner that does not identify individuals. Furthermore, if the data is to be used in a manner that identifies individuals, the Company shall obtain the Registered User’s consent in advance. The Company may provide the Posted Data to contractors or other third parties, or sublicense its use to such third parties, solely to the extent necessary for operating or improving the Service. Registered Users shall not exercise moral rights with respect to the use of the Posted Data by the Company or any party that has succeeded to or been granted rights by the Company as set forth in the preceding paragraphs.

Article 11: Cancellation of Registration, etc.

1. The Company may, without prior notice or demand, temporarily suspend the use of the Service by a registered user or cancel their registration as a registered user if the registered user falls under any of the following items:
   1. Violation of any provision of these Terms
   2. If it is discovered that the registration information contains false information
   3. If the Service is used or attempted to be used for a purpose or in a manner that may cause damage to the Company, other Registered Users, external SNS operators, or other third parties
   4. If the registered user is no longer able to receive services or connections from an external SNS provider due to a violation of the external SNS terms of use or other reasons
   5. If the user interferes with the operation of the Service by any means
   6. If payment is suspended or becomes impossible, or if a petition is filed for commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation proceedings, or similar proceedings
   7. If a bill of exchange or check issued or accepted by the user is dishonored
   8. If a petition is filed for attachment, provisional attachment, provisional disposition, compulsory execution, or auction
   9. If the User is subject to delinquency disposition for taxes or public dues
   10. In the event of death, or if a judgment is rendered for the commencement of guardianship, curatorship, or assistance
   11. If any of the items in Article 3, Paragraph 3 apply
   12. Other cases where the Company deems it inappropriate to continue the registration as a Registered User
2. If any of the reasons listed in the preceding paragraph apply, the Registered User shall automatically lose the benefit of any payment terms for all debts owed to the Company and must immediately pay all such debts to the Company.
3. Registered Users may delete their account at any time using the method specified by the Company. Upon account deletion, all data related to the Registered User will be deleted and cannot be restored. However, any outstanding obligations owed to the Company shall continue to exist after deletion.
4. The Company shall not be liable for any damages incurred by the Registered User as a result of actions taken by the Company pursuant to this Article.
5. If a registered user’s registration is revoked based on this Article, the registered user shall, upon our instruction, return, dispose of, or otherwise handle any software, manuals, or other items related to the Service provided by us.
6. If registration is canceled by us based on Article 11, Paragraph 3, or if the account is deleted by the registered user, all data related to the use of the Service will be erased, and the registered user will no longer be able to view or use the Service. Deleted accounts cannot be restored.
7. For purposes such as verifying that the deletion operation was performed appropriately, the Company shall retain record information regarding the account deletion operation (such as the date and time of deletion, user ID, etc.) for 60 days after the deletion is completed. This information shall be promptly deleted after the retention period expires.

Article 12 Disclaimer of Warranties and Limitation of Liability

1. The Service is provided “as is.” We make no warranties of any kind regarding the Service, including but not limited to warranties of fitness for a particular purpose, merchantability, completeness, or continuity.
2. Even if a Registered User obtains any information directly or indirectly from the Company regarding the Service, the Company’s website, other Registered Users of the Service, or other matters, the Company makes no warranties to the Registered User beyond those specified in these Terms.
3. The Service may integrate with external SNS services, but such integration is not guaranteed. The Company shall not be liable if the Service fails to integrate with an external SNS service.
4. When the Service is linked with an external SNS service, the Registered User shall comply with the external SNS’s terms of use at their own expense and responsibility. The Company shall not be liable for any disputes arising between the Registered User and the external SNS operator.
5. Registered users shall investigate, at their own responsibility and expense, whether their use of the Service violates any applicable laws, regulations, or internal rules of industry associations. The Company makes no guarantee whatsoever that a registered user’s use of the Service complies with any applicable laws, regulations, or internal rules of industry associations.
6. Any transactions, communications, disputes, or other matters arising between a Registered User and another Registered User, an External SNS Operator, or any other third party in connection with the Service or our website shall be handled and resolved at the Registered User’s sole responsibility and expense. We shall not be liable for any such matters.
7. The Company shall not be liable for any damages incurred by the Registered User in connection with the Service, including but not limited to: interruption, suspension, termination, unavailability, or modification of the Service provided by the Company; deletion or loss of the Registered User’s messages or information; cancellation of the Registered User’s registration; loss of data or malfunction or damage to equipment resulting from use of the Service; or any other damages.
8. Even if links from our website to other websites or from other websites to our website are provided, we shall not be liable for any reason whatsoever for websites other than our website or for information obtained from such websites.
9. The Company shall not be liable for any damages incurred by registered users in connection with the Service. Furthermore, even if the Company is liable for damages to a registered user due to the application of the Consumer Contract Act or other reasons, notwithstanding this clause or other provisions exempting the Company from liability for damages, the Company’s liability for damages shall be limited to a maximum of 10,000 yen.

Article 13 User Liability for Compensation, etc.

1. Registered Users shall compensate the Company for any damages caused to the Company by violating these Terms or in connection with the use of the Service.
2. If a Registered User receives a claim from another Registered User, an external SNS operator, or any other third party in connection with the Service, or if a dispute arises with such parties, the Registered User shall immediately notify the Company of the details, handle the claim or dispute at the Registered User’s own expense and responsibility, and report the progress and outcome to the Company upon request.
3. If the Company receives any claim from other Registered Users, external SNS operators, or other third parties alleging infringement of rights or for any other reason in connection with a Registered User’s use of the Service, the Registered User shall compensate the Company for any amount the Company is compelled to pay to such third party based on that claim.

Article 14 Confidentiality and Personal Information

1. Registered Users shall not provide, disclose, or leak to any third party any information disclosed by the Company to the Registered User that the Company has requested be kept confidential in connection with the Service, except with the prior written consent of the Company.
2. The Company shall collect personal information necessary for operating the Service and manage it securely using reasonable methods. The handling of personal information shall comply with the separately established Privacy Policy.

Article 15 Term of Validity

The User Agreement shall become effective on the date the registration of the Registered User is completed pursuant to Article 3 and shall remain in full force and effect between the Company and the Registered User until the earlier of the date the registration of said Registered User is revoked or the date the provision of the Service is terminated.

Article 16: Changes to These Terms

1. The Company may freely change the content of the Service.
2. The Company may temporarily change the display or other aspects of the Service for the purpose of improving, optimizing, or introducing new features to the Service, by conducting tests on prices or terms of service (including the content of paid plans) targeting specific Registered Users or a certain range of Registered Users.
3. The Company may amend these Terms. When amending these Terms, the Company shall notify Registered Users of the effective date and content of the amended Terms through posting on the Service or the Company’s website, or by other appropriate means. However, for amendments requiring the Registered User’s consent under applicable laws, the Company shall obtain the Registered User’s consent through the method specified by the Company.

Article 17: Contact/Notification

Inquiries regarding the Service and other communications or notifications from Registered Users to the Company, as well as notifications regarding changes to these Terms and other communications or notifications from the Company to Registered Users, shall be made by the methods specified by the Company.

Article 18 Assignment of These Terms

1. Registered users may not assign, transfer, pledge as collateral, or otherwise dispose of their status under the User Agreement or any rights or obligations under these Terms to any third party without the Company’s prior written consent.
2. If the Company transfers the business related to the Service to another company, the Company may transfer the status under the User Agreement, the rights and obligations under these Terms, and the registered information of Registered Users and other customer information to the transferee of such business transfer. Registered Users shall be deemed to have agreed in advance to such transfer under this clause. The business transfer stipulated in this clause shall include not only ordinary business transfers but also any case where the business is transferred, including but not limited to company splits.

Article 19: Entire Agreement

These Terms constitute the entire agreement between the Company and the Registered User regarding the matters contained herein and supersede any prior agreements, representations, and understandings between the Company and the Registered User, whether oral or written, concerning the matters contained herein.

Article 20 Severability

Even if any provision or part thereof of these Terms is deemed invalid or unenforceable under the Consumer Contract Act or other laws or regulations, the remaining provisions of these Terms and the remaining parts of the provision deemed invalid or unenforceable shall continue to be fully effective. The Company and the Registered User shall endeavor to amend the invalid or unenforceable provision or part to the extent necessary to render it valid and enforceable, while preserving the intent of the invalid or unenforceable provision or part and ensuring equivalent legal and economic effect.

Article 21 Survival

The provisions of Article 5 (limited to cases where there are outstanding payments), Article 6, Paragraph 2, Article 7, Paragraph 2, Article 8, Paragraph 3, Article 9, Article 10, Article 11, Paragraphs 2 through 5, Articles 12 through 14, and Articles 18 through 22 shall survive the termination of the User Agreement.

Article 22 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Article 23 Priority of Languages

These Terms and Conditions are drafted in Japanese as the official text. Even if these Terms and Conditions are translated into languages other than Japanese, such translations are provided for reference purposes only. In the event of any discrepancy in interpretation between the Japanese version and any translated version, the Japanese version shall prevail.

Article 24: Resolution by Consultation

The Company and Registered Users shall endeavor to promptly resolve any matters not specified in these Terms or any doubts regarding the interpretation of these Terms through consultation in good faith.